Terms of Service

Last updated: 20.12.2025

Welcome to orain.ai (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, applications, APIs, and services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Description of the Service

orain.ai is a software-as-a-service (SaaS) platform that provides AI-powered chatbot solutions. The Service may allow users to upload files, submit text, URLs, or other data, and interact with AI-driven systems for information processing, automation, or communication purposes.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service. By using the Service, you confirm that you meet these requirements.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

Provide accurate and complete information
Keep your login credentials confidential
Be fully responsible for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.

4. Acceptable Use

You agree not to use the Service for any unlawful, harmful, or abusive purpose, including but not limited to:

Violating applicable laws or regulations
Uploading malicious code or malware
Attempting to gain unauthorized access to systems or data
Using the Service to generate or distribute illegal, deceptive, or harmful content
Infringing intellectual property rights of others

We reserve the right to investigate and take appropriate action against misuse.

5. User Content

5.1 Ownership

You retain ownership of all data, files, text, and content you upload or submit (“User Content”).

5.2 License

By using the Service, you grant us a limited, non-exclusive, worldwide license to process, store, and use User Content solely for the purpose of providing and improving the Service.

5.3 Responsibility

You are solely responsible for your User Content and confirm that you have all necessary rights and permissions to submit it.

6. AI-Generated Output Disclaimer

The Service may generate responses or outputs using artificial intelligence.

You acknowledge that:

AI-generated content may be inaccurate or incomplete
Outputs are provided “as is” and for informational purposes only
You remain responsible for verifying results before relying on them

We do not guarantee the accuracy, reliability, or suitability of AI-generated content.

7. Data Protection & Privacy

Your use of the Service is also governed by our Privacy Policy, available at:
👉 https://orain.ai/en/privacy-policy/

Please review it carefully to understand how we collect and process personal data.

8. Intellectual Property

All rights, title, and interest in the Service, including software, branding, design, and documentation, remain the exclusive property of orain.ai or its licensors.

You may not:

Copy, modify, or distribute the Service
Reverse engineer or attempt to extract source code
Use our branding without written permission

9. Subscription, Fees & Payments (if applicable)

Certain features may require a paid subscription.

Fees are billed according to the selected plan
Payments are non-refundable unless required by law
We reserve the right to change pricing with prior notice

10. Service Availability

We strive to provide a reliable Service but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue parts of the Service at any time.

11. Termination

We may suspend or terminate your access to the Service:

If you violate these Terms
If required by law
For security or operational reasons

You may stop using the Service at any time.

12. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid by you for the Service in the last 12 months

Use of the Service is at your own risk.

13. Indemnification

You agree to indemnify and hold harmless orain.ai from claims, damages, or expenses arising from:

Your use of the Service
Your User Content
Your violation of these Terms

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction of the operating entity, without regard to conflict of law principles.

15. Changes to These Terms

We may update these Terms from time to time. Changes become effective when published on this page. Continued use of the Service constitutes acceptance of the updated Terms.

16. Contact Information

If you have questions about these Terms, please contact us at:

📧 pz@solidscale.co
🌐 https://orain.ai

Terms of service